The company
The challenge
The solution
The results
Modules used
DAM
DMO
Visual AI
Portals

The company

E-Commerce & Marketplaces
Annual revenue:
$14.9 billion
Employees:
10K
Headquarters:
Setagaya-ku, Tokyo

Rakuten is the leading online platform for buying and selling new and used products, whether supplied by merchants or private individuals.They were working with an outdated platform that was unable to handle the volumes of assets stored, managed and distributed by the Rakuten marketplace.

The teams are quick to respond to our queries and fix any bugs we raise. The tool is easy to use and the APIs well documented.

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a man with a beard
Thibaut Simond - Responsable Infrastructure

The challenge

Rakuten was operating with an aging platform that had reached its limits in terms of scalability, proving insufficient for the huge volume of assets managed by the marketplace. To support growth and maintain performance, Rakuten needed to modernize how assets were stored, categorized and distributed at scale.

Manage, store and distribute up to several million assets
Access to advanced distribution and categorization functionalities
Rely on an API capable of handling peak loads
Replace an obsolete image storage and management tool

The solution

Scaleflex set up a customized API for Rakuten to streamline migration of a very large asset library. The implementation leveraged CDN calls so the migration could occur via natural traffic, minimizing disruption and enabling a rapid rollout. This approach modernized how assets are handled and laid the groundwork for scalable categorization and distribution.

Customized API to handle large-scale migration
Migration executed via CDN calls and natural traffic
Foundations for advanced categorization and distribution
Rapid implementation with minimal disruption

The result

Thanks to its partnership with Scaleflex, Rakuten was able to: store, manage and distribute over 150 million assets; migrate 22 TB of images; distribute more quickly and easily; categorize their images.

Store, manage and distribute over 150 million assets
Migrate 22 TB of images
Distribute more quickly and easily
Categorize images at scale