The company
The challenge
The solution
The results
Modules used
DAM
DMO
Visual AI
Portals

The company

Tourism & Hospitality
Annual revenue:
Employees:
500
Headquarters:
Boulogne-Billancourt, France

The MICHELIN Guide is the international reference for restaurants and hotels, helping travellers find memorable places to eat and stay. As the brand moved from paper to a curated online presence, it needed a reliable way to handle vast volumes of visuals without slowing the experience.

Image weight presents a challenge in terms of and performance. Scaleflex’s solution is the perfect answer to our need for a simple and effective tool for image optimisation.

quotation marks
a close-up of a man
Jacobo Fernández Iglesias - Product Manager

The challenge

Every new restaurant or hotel uploads high‑resolution visuals that quickly add up to hundreds of thousands of images. Manually optimizing these assets became unmanageable, degrading user experience and search performance. Internal tooling was complex and costly, images lacked responsiveness and quality across devices, and on‑the‑go transformations were difficult. The MICHELIN Guide needed a simpler, automated way to deliver fast, high‑quality imagery at scale.

Complex and costly internal optimization tool
Images weren’t responsive and quality suffered
Slow loading times hurt user experience and Core Web Vitals
Ecological impact of heavy storage and delivery

The solution

Scaleflex delivered a personalized setup in under a week. Every new image entering the MICHELIN Guide’s database is automatically processed-compressed, resized and delivered responsively via CDN-reducing page weight and improving load times without sacrificing visual quality. The approach also introduced device‑aware, pixel‑perfect rendering and a progressive loading experience where image quality increases with time, keeping the experience delightful.

Automated, on‑ingest image optimization and delivery
Responsive, pixel‑perfect rendering across devices
Progressive loading that enhances perceived quality
Rapid deployment with minimal effort from internal teams

The result

With Scaleflex, the MICHELIN Guide automated the treatment of over 130,000 images and achieved image size reductions of up to 20×. Pages became significantly lighter and faster to load, improving user experience and reducing the environmental footprint associated with heavy image delivery. Editorial teams regained time as the platform handled optimization at scale, and end users benefited from higher‑quality visuals that adapt perfectly to their devices and improve as the page loads.

130K+ images processed automatically
Up to 20× lighter images and faster page loads
Device‑adaptive, pixel‑perfect image delivery
Lower operational overhead for content teams